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Why Companies In Argentina Are Hunting For Older Workers

Wórldcrunch, 06-2016 Argentina.

Firms in Argentina are recruiting over-40s for their steady hand and people skills — and their affordability.

BUENOS AIRES — There’s some surprising good news for the 40+ generation in Argentina: Firms are loosening their longstanding youth-oriented recruitment preferences for positions ranging from customer service to product design. Beyond their experience, employers say this age group shows a greater commitment both to work itself and to their employers.

The Latin American classifieds site Navent has found that those older than 40 generally look for the same kinds of jobs as other age groups, with “commercial operations and sales” being the areas “with most movement,” according to Navent Argentina’s CEO, Federico Barni.

Navent has registered a widening age range in its recruitment postings for sales and post-sale services like customer care, as “firms have become more flexible, upwards,” Barni said.

New generations do not have the work culture there used to be

Part of the reason is a growing awareness of the need for some workforce stability. “There is a lot of turnover with these positions, like call centers, sales, customer attention, supermarkets,” Barni notes. “New generations do not have the work culture there used to be, nor think much in terms of a future with the company.”

He adds that older workers may need a bit more training, especially in terms of technology; but they tend to be looking for stable, lasting positions.

Christian Bernal, the head of human resources at Walmart in Argentina, says the latest trends in recruiting include 40-something newcomers in cashier and clerk positions. For such positions, shops don’t need applicants with prior experience but people “who are productive so customers are attended to as soon as possible and treated well and people who are patient and able to resolve new situations efficiently,” Bernal says.